Quiz-summary
0 of 70 questions completed
Questions:
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 25
- 26
- 27
- 28
- 29
- 30
- 31
- 32
- 33
- 34
- 35
- 36
- 37
- 38
- 39
- 40
- 41
- 42
- 43
- 44
- 45
- 46
- 47
- 48
- 49
- 50
- 51
- 52
- 53
- 54
- 55
- 56
- 57
- 58
- 59
- 60
- 61
- 62
- 63
- 64
- 65
- 66
- 67
- 68
- 69
- 70
Information
The following assessment is designed to measure which roles you employ in professional settings. Because your job description and the culture of the company or organization you work for is likely to influence your behavior, it’s important to take the test with a specific organization in mind. For instance, if you are a bank manager who also serves on the board of a local nonprofit, you should take the test two times to measure how you show up in each setting.
This assessment is designed for work, educational or community related situations, and volunteer positions.
Taking the Assessment
While some people who participate in this study will be familiar with the roles this assessment measures, it is actually preferable for you to complete the survey before you learn more about the benefits and challenges of each of the five roles.
After you take the assessment, you will be given access to an overview of the five roles, as well as how you scored. The results of your assessment will also be sent to us for the purposes of our study, but all participants will remain anonymous. (For this reason, please print out your results if you would like to keep a record of how you scored. We will not be able to access a specific individual’s results after he or she logs off.)
The assessment involves some careful thought. The format asks you to consider how you have responded to various leadership and social challenges in the past. If you come to a scenario you haven’t yet encountered, consider how you would be likely to respond in such a situation.
It is most beneficial to take the assessment with your current job in mind, as the culture of the company, nonprofit, community organization, social service agency or school etc. you work for may affect how you would respond in each situation outlined. If you are retired or unemployed, consider how you responded (or would have responded) in your last, most significant job.
Some questions relate to how you deal with peers and supervisors. Some questions assess how you deal with employees and organization-wide leadership challenges. In the latter case, if you are not in a managerial role, consider how you would respond if you were in charge. If you do not aspire to a leadership role, rate each of those responses according to how you would hope your current leader/manager would respond in each circumstance.
Scoring Each Response
Unlike many studies that ask you to rank options, this assessment is designed to measure how some people may balance or combine certain roles in different situations. For this reason, all five responses to each scenario should be rated independently, not scored relative to the others.
Use numbers 1 to 4, to rate the likelihood that you will take the action described in each response, according to the instructions in the sidebar on this page.
In essence, the middle scores indicate that you lean toward or away from that response more often than not.
Here is an example of how someone might rate the first scenario (using the letters A through E to refer to the five questions in each scenario): Response A=4; Response B=1; Response C=1; Response D=4; and Response E=3.
Notice that A and D have the same rating of 4. This indicates that the person is most likely to engage either one of these responses depending upon the situation or even that the person often combines the two.
Responses B and C have the same rating of 1; this indicates that the person is highly unlikely to respond in either of these ways.
Response E has a rating of 3, which indicates that the person might respond this way if the situation calls for it, but that he or she isn’t in full alignment with attitude expressed in the response. No responses for this scenario have a rating of 2.
As this example shows, it is expected that each scenario will have two or more responses with the same rating, and that some ratings may not be used.
As you move through the assessment, consider the intention of each of the responses and determine the likelihood of you responding in the manner presented, even if you wouldn’t use the exact wording.
Because it is unrealistic for this assessment to list all possible approaches to each scenario, we have concentrated on responses that represent five distinct styles of handling challenges. In some cases, this may mean that you give two or three responses the same high rating because you are likely to combine them to represent your own eclectic style. (It is also possible, yet rare, that you might give a rating of 1 to all responses for a given scenario because none of them represent how you would handle that challenge.)
You have already completed the quiz before. Hence you can not start it again.
Quiz is loading...
You must sign in or sign up to start the quiz.
You have to finish following quiz, to start this quiz:
Results
Time has elapsed
Categories
- Dominant 0%
- Leader 0%
- Nurturer/Companion 0%
- Predator 0%
- Sentinel 0%
-
Interpreting the Results
The Master Herder Professional Assessment is designed to highlight the roles that you overemphasize or avoid, as well as acknowledge the roles you are currently balancing well. Scores that fall within three points of each other indicate your tendency to balance those roles. Scores that are unusually high or unusually low in relation to the others are important to consider more carefully.
For detailed information about the five roles, please download our handout:
In relation to your highest score, it’s helpful to notice when you’re employing the strengths and benefits of this role in its mature form, and when you’re lapsing into the challenges (and therefore dysfunctional behaviors) of the role. The latter often occurs because you are either naturally talented or well trained in this role (and therefore tend to use it as your default system), or because your position encourages you to overemphasize it. Remember that, depending on the organizational culture and the details of your job description, outside forces may cause you to overemphasize certain roles.
For instance, if you work in acquisitions and mergers, you’re likely to score high in the Predator role because your position involves deciding whom to lay off (cull). If you work in a field related to social work and mental health, you’re likely to exhibit a high Nurturer/Companion score. If you created the corporation or nonprofit you now work for, you’re more likely to overemphasize the Leader role. Law enforcement and military personnel are more inclined to stress the Dominant and Sentinel roles.
In the case of your lowest score, reflect on how the organization may suffer from your tendency to avoid that particular role. For instance, people who abdicate the Dominant role have trouble getting resistant staff members back on task, moderating conflict, and curtailing dysfunctional group and interpersonal dynamics. Those who overemphasize the Nurturer/Companion role in particular are often surprised to find that they score higher in the Predator role than in the Dominant role.
This occurs when naturally caring people avoid conflict and habitually employ a soft and understanding approach, refusing to engage the strong, directive power of the Dominant when needed. As a result, Nurturer/Companions in supervisory positions may eventually end up firing employees who “just don’t get it” rather than handling the discomfort of curtailing unproductive behavior as it arises, holding people accountable, and firmly directing them to adopt more functional interpersonal skills and work habits.
In most jobs, the Predator role should exhibit a lower score than all the others. Employing it thoughtfully and sparingly most often involves using it as a methodical, predictable last resort with staff members who have not responded to a crescendo of interactions based on the other roles. For instance, getting an aggressive or resistant employee back on track would first involve employing supportive, trust-building Nurturer/Companion skills, followed by a frank, no-nonsense Sentinel conversation outlining how the employee’s behavior is affecting the team and the organization as a whole.
If little progress were made, you would then crescendo into the Leader role, perhaps by engaging a more directive yet still inspirational approach illuminating how the employee’s talents would benefit the company — if the dysfunctional behavior were promptly corrected. But some people truly need the solid backbone and increasingly stern “pushing” energy of the Dominant as an impetus to change their ways. The Dominant would also inform a still-errant staff member that the next step involves termination. If the employee ignored this warning after all the previous efforts to help him or her to correct the objectionable behavior, the Predator would emerge to carry out the predicted firing firmly, unemotionally, and without apology.
Even though it is most often the lowest number on the Master Herder scale, a reasonable Predator score falls in the 20s. People who score less than 18 for this role are more likely to abdicate the Predator role, which can be problematic. Refusing to cull staff members who’ve been given a crescendo of chances to correct their behavior will breed resentment and apathy in high-functioning staff. And in tough economic climates, waiting too long to cut programs and lay off a smaller number of employees might cause the entire company to fold, resulting in all staff members losing their jobs.
There are many meaningful variations in the Master Herder Professional Assessment scores. For this reason, I have specifically trained some of my instructors in this model to offer phone consultations on what the assessment shows. Please see http://www.masterherder.com for a list of approved instructors who can not only help you interpret the results, but also offer specific training to help you improve in the areas you may overemphasize or avoid.
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- 22
- 23
- 24
- 25
- 26
- 27
- 28
- 29
- 30
- 31
- 32
- 33
- 34
- 35
- 36
- 37
- 38
- 39
- 40
- 41
- 42
- 43
- 44
- 45
- 46
- 47
- 48
- 49
- 50
- 51
- 52
- 53
- 54
- 55
- 56
- 57
- 58
- 59
- 60
- 61
- 62
- 63
- 64
- 65
- 66
- 67
- 68
- 69
- 70
- Answered
- Review
-
Question 1 of 70
1. Question
Scenario 1
You’ve received unfortunate news, and you anticipate a negative reaction/emotion when you communicate it to others.
Tell it like it is. Don’t beat around the bush. Once the bad news is revealed, you can watch and see how individuals respond and deal with them directly so the group doesn’t get out of control.
-
(less true) (more true)
-
-
Question 2 of 70
2. Question
Share bits and pieces slowly and methodically so that there isn’t panic and upset that create stress for individuals. Allow bits of information to sink in before adding another piece.
-
(less true) (more true)
-
-
Question 3 of 70
3. Question
Focus on the bigger picture of what is important and why things will turn out for the better if everyone involved also focuses on future opportunities.
-
(less true) (more true)
-
-
Question 4 of 70
4. Question
Be careful to protect leadership from looking badly to avoid a potential crisis. Instead, craft a message that downplays the extent of bad news and keeps some aspects of the news unrevealed. Information is given on a need-to-know basis.
-
(less true) (more true)
-
-
Question 5 of 70
5. Question
Wait on communicating the news to see if perhaps the situation will change. It’s no use getting others upset until you absolutely have to – better to wait and see and hope that nothing at all will have to be done.
-
(less true) (more true)
-
-
Question 6 of 70
6. Question
Scenario 2
Two individuals in your area of control are having an interpersonal conflict that has been going on for some time. Others are aware of it, and it is now impacting productivity.
Meet with each individual informally and sympathize with each person’s perspective. Encourage them to reach out to each other and find a way to resolve the conflict.
-
(less true) (more true)
-
-
Question 7 of 70
7. Question
Bring the two individuals together and give a verbal or written warning to both of them. Reiterate that such behavior will not be tolerated and that they are expendable.
-
(less true) (more true)
-
-
Question 8 of 70
8. Question
Keep an eye on the conflict but don’t intervene at this time. Allow the conflict to run its natural course. Most likely it will dissipate soon. It might be more damaging to put a spotlight on it, which could create more conflict and could be even worse for productivity.
-
(less true) (more true)
-
-
Question 9 of 70
9. Question
At a team meeting, call attention to the conflict and use this as an example to the rest of the team of what cannot be tolerated if productivity is to remain high.
-
(less true) (more true)
-
-
Question 10 of 70
10. Question
Meet with each individual separately. Explain that due to the conflict, productivity is suffering, which is impacting the bottom line. Appeal to their dedication to the success of the business to resolve it.
-
(less true) (more true)
-
-
Question 11 of 70
11. Question
Scenario 3
Your organization is going to be doing a major technology upgrade, which will impact systems and processes over the next year. You need to manage the concerns people have regarding the changes and how their jobs will be impacted.
Remind everyone that growth of the business is critical for the business to survive, so there is no excuse for not getting on board with the change and working hard to acquire the skills required to be competent.
-
(less true) (more true)
-
-
Question 12 of 70
12. Question
Don’t call attention to the changes other than to discuss the tactical requirements and expectations.
-
(less true) (more true)
-
-
Question 13 of 70
13. Question
Announce the changes, also recognizing that this may be a good time to identify those who continue to push back on accepting the organization’s need for innovation. Individuals will be watched to see how they manage the changes. If they are resistant or undermine the process, they will be asked to leave.
-
(less true) (more true)
-
-
Question 14 of 70
14. Question
Help individuals see the bigger picture related to the upgrade. Emphasize how it will increase efficiency across business units despite the steep learning curve.
-
(less true) (more true)
-
-
Question 15 of 70
15. Question
Find out who is struggling with the upgrade, listen to their concerns, and offer support in the way of additional training and one-on-one coaching so that they feel confident and competent with the changes.
-
(less true) (more true)
-
-
Question 16 of 70
16. Question
Scenario 4
A crisis creates a huge amount of stress across the organization, and it is affecting productivity or the ability to reach business results.
The crisis will offer a good opportunity to sit back and observe who is capable of managing their stress and remaining productive despite the crisis and who uses the crisis to elevate their stress and justify their loss of productivity.
-
(less true) (more true)
-
-
Question 17 of 70
17. Question
Remind individuals that stress is inevitable and that bad things happen, but that is not a reason to stop being accountable and responsible for their job duties. Emphasize that it is time to “get back to work.”
-
(less true) (more true)
-
-
Question 18 of 70
18. Question
Offer individuals who are really suffering from the stress of the crisis an opportunity to take personal time. Create extra time in your schedule for one-on-one coaching, and actively check in with individuals across the business until the stress subsides.
-
(less true) (more true)
-
-
Question 19 of 70
19. Question
Notice who handles the crisis reasonably well. Identify those who have trouble managing the stress from the crisis and consider that they may be a liability to the organization going forward and may need to be considered for a layoff or termination.
-
(less true) (more true)
-
-
Question 20 of 70
20. Question
Take the time to acknowledge the cause of the stress but don’t dwell on it. Then offer a vision of innovations or resolutions that will inspire and motivate others to move forward. Trust that HR and/or managers will handle individual needs.
-
(less true) (more true)
-
-
Question 21 of 70
21. Question
Scenario 5
Some aspect of the business is not functioning optimally, such as reporting errors, customer service issues, or loss of revenue. You realize that interpersonal dynamics are the cause.
Meet with the individuals who are engaged in the interpersonal conflict and give a verbal and written warning that their behavior is not acceptable. Make it clear that you will not hesitate to put them on probation if the matter is not cleared up immediately.
-
(less true) (more true)
-
-
Question 22 of 70
22. Question
Meet with the staff and talk at a high level about how everyone needs to work together despite differences in the hope that those who need to will hear the message.
-
(less true) (more true)
-
-
Question 23 of 70
23. Question
Wait and see if the dynamics shift over a reasonable period of time. Often it is something petty. Though you will definitely watch what happens, why stir things up further by putting attention on it now?
-
(less true) (more true)
-
-
Question 24 of 70
24. Question
Get to the bottom of why this is occurring in a staff meeting. Identify which individuals need to be confronted about their unprofessional behavior. At the same time, give everyone the message that it is time to put an end to these shenanigans and focus on the business.
-
(less true) (more true)
-
-
Question 25 of 70
25. Question
In a staff meeting, remind everyone that the reason they work here is to help the organization thrive so that they can be proud of their efforts. Then go on to point out that interpersonal issues and conflict clearly impact the bottom line, so everybody has to make an effort to work well together.
-
(less true) (more true)
-
-
Question 26 of 70
26. Question
Scenario 6
You are experiencing interpersonal conflict with someone who reports to you.
This insubordination cannot be allowed to continue or others will begin to act out in similar ways. Let the individual know that his or her lack of respect for you must change for the better immediately.
-
(less true) (more true)
-
-
Question 27 of 70
27. Question
Why would you want someone on your team who doesn’t respect you? Give this person a verbal and written warning.
-
(less true) (more true)
-
-
Question 28 of 70
28. Question
Without calling this person out or putting him or her on the spot, tell the entire staff that you want to know if someone has issues with you because – as a team – interpersonal issues will get in the way of the bigger vision for the organization.
-
(less true) (more true)
-
-
Question 29 of 70
29. Question
Set up a one-on-one coaching session with the individual and point out his or her strengths and positive contributions. Ask the person to share any concerns he or she may have about you as the manager.
-
(less true) (more true)
-
-
Question 30 of 70
30. Question
Let this person know that your door is open if there’s something he or she wants to discuss with you – then give it some time. The individual may be going through a personal challenge, and his or her behavior and attitude will eventually change.
-
(less true) (more true)
-
-
Question 31 of 70
31. Question
Scenario 7
A business decision has resulted in reducing the number of employees. This has created a strain on others, who now need to take on more job duties.
Remind employees that in many companies, once an initial downsizing occurs, future ones are easier to execute. This is a fight to keep the company afloat. Those who excel during this challenge will be rewarded.
-
(less true) (more true)
-
-
Question 32 of 70
32. Question
Wait and see if employees become discontent with the change. They may be willing to work harder in order to keep their jobs and keep the business viable.
-
(less true) (more true)
-
-
Question 33 of 70
33. Question
Take the time to meet with each area to assess people’s concerns over extended job duties. Offer support through training and coaching. Let people know that your door is always open to address more personal concerns. Create some ongoing incentives for doing a good job.
-
(less true) (more true)
-
-
Question 34 of 70
34. Question
Remind remaining staff that the decision, while difficult, was necessary for the business to move forward. Offer examples of other companies that went through a similar reorganization and subsequently excelled.
-
(less true) (more true)
-
-
Question 35 of 70
35. Question
Remind staff that management has kept them on, following a downsizing, because they were seen as the capable and competent ones. Tell them you have every confidence that they can manage the change in workload.
-
(less true) (more true)
-
-
Question 36 of 70
36. Question
Scenario 8
Underperforming individuals will most likely become very upset when you meet with them to give them feedback.
Tell them exactly what they need to do to receive a higher evaluation next time. Point out that they must keep it together and not appear weak or unable to handle such feedback if they are interested in future promotions or opportunities.
-
(less true) (more true)
-
-
Question 37 of 70
37. Question
Wait until their quarterly performance review to provide the feedback formally. Email their evaluation to them, so you don’t have to deal with them being upset, and wait and see what they do.
-
(less true) (more true)
-
-
Question 38 of 70
38. Question
Meet with them and point out that becoming upset when receiving feedback is a ploy to avoid being criticized, and it doesn’t work with you. They must learn to take feedback from management and make changes to perform up to expectations.
-
(less true) (more true)
-
-
Question 39 of 70
39. Question
Meet with them and counsel them on their sensitivity to hearing performance feedback. Let them know you understand how difficult it can be and that you will support them in doing better in the future.
-
(less true) (more true)
-
-
Question 40 of 70
40. Question
Begin by sharing with them a time when you received a poor evaluation and how it became an opportunity to improve so that they can see there is a positive opportunity for them going forward.
-
(less true) (more true)
-
-
Question 41 of 70
41. Question
Scenario 9
You have interpersonal issues with people you report to.
Find a time to talk informally to let them know how much you respect them and appreciate their guidance. Ask if there is anything they’d like you to do differently.
-
(less true) (more true)
-
-
Question 42 of 70
42. Question
Meet with them and share with them your vision of how you’d like to see the two of you working together and express your hope that things will begin to change.
-
(less true) (more true)
-
-
Question 43 of 70
43. Question
Take control of the situation by communicating your concerns, being completely honest about how you see the situation and how you would like it resolved.
-
(less true) (more true)
-
-
Question 44 of 70
44. Question
Let them know that this ongoing issue is getting in the way of you doing your job. Let them know that if this conflict continues, your work may be compromised and that you have other places in mind where you know you will be valued.
-
(less true) (more true)
-
-
Question 45 of 70
45. Question
See if they bring it up, otherwise you might be making a big deal out of nothing. Maybe your perception is wrong and there is no issue.
-
(less true) (more true)
-
-
Question 46 of 70
46. Question
Scenario 10
Individuals who report to you are constantly complaining about everything and everyone.
Give them an alternative: Either they discontinue their complaining or they will be removed from their current positions and placed on probation, with termination as an option.
-
(less true) (more true)
-
-
Question 47 of 70
47. Question
Meet with them and remind them that the organization cannot be successful if the culture becomes one of complaining. Ask them if they see how damaging it can be to the business.
-
(less true) (more true)
-
-
Question 48 of 70
48. Question
Attempt to cheer them up and alleviate their reasons for complaining – pointing out the good aspects of things and people. Help them find ways to feel motivated and excited about their work.
-
(less true) (more true)
-
-
Question 49 of 70
49. Question
Avoid interactions with them in the hopes that, by being marginalized, they’ll get the hint and will stop this behavior.
-
(less true) (more true)
-
-
Question 50 of 70
50. Question
Make playfully sarcastic comments about their complaining to others in their presence and confront them in front of their peers – making them a public example to others of what will not be tolerated.
-
(less true) (more true)
-
-
Question 51 of 70
51. Question
Scenario 11
When you are angry at work about something or someone, you do the following.
Seek to feel good again by acting as if anger is no big deal and showing others that you don’t appear angry even though you are. If they ask if you are angry, you say, “No.”
-
(less true) (more true)
-
-
Question 52 of 70
52. Question
Use the anger to get what you want from others. Express it without reservation, which will motivate others to respond to you immediately.
-
(less true) (more true)
-
-
Question 53 of 70
53. Question
Immerse yourself in a project or report, or in big-picture thinking, in order to ignore and avoid this strong feeling, in the hopes that what is causing the anger will resolve itself.
-
(less true) (more true)
-
-
Question 54 of 70
54. Question
Move to express the feeling of anger by confronting the situation and taking control of it – even if you have to be harsh in some instances.
-
(less true) (more true)
-
-
Question 55 of 70
55. Question
Use the anger to motivate you to look at the situation and make some changes in policy, process, or personnel. The anger cues you to take some sort of action that will change the current situation.
-
(less true) (more true)
-
-
Question 56 of 70
56. Question
Scenario 12
When you are frustrated at work about something or someone, you do the following.
Focus on solution-seeking for the frustration. Look at the bigger picture of why the frustration is occurring, and try to create a new view of the situation. Relief comes by creating something new or different to focus on.
-
(less true) (more true)
-
-
Question 57 of 70
57. Question
Keep the frustration to yourself in order to avoid upsetting anybody. However, you keep the reason for the frustration alive, so you don’t just let it go as insignificant.
-
(less true) (more true)
-
-
Question 58 of 70
58. Question
Move to taking control of the frustration by directly addressing a person or a situation. There is little concern about how others will respond or feel because something must be done.
-
(less true) (more true)
-
-
Question 59 of 70
59. Question
Figure out who or what is causing the frustration and confront it. You are willing to eliminate the reason without concern for the fallout from such a decision.
-
(less true) (more true)
-
-
Question 60 of 70
60. Question
Pull back and take a position of watching and waiting to see if the situation or person changes with time, which will then relieve your frustration.
-
(less true) (more true)
-
-
Question 61 of 70
61. Question
Scenario 13
When you are feeling vulnerable at work about something or someone, you do the following.
Retreat from the situation or avoid the person and wait and see if something changes, so that the feeling will dissipate.
-
(less true) (more true)
-
-
Question 62 of 70
62. Question
Look at what is going on in the organization that is causing this emotional response and ask others if they share similar feelings.
-
(less true) (more true)
-
-
Question 63 of 70
63. Question
Immediately seek to gain back a sense of being in control while keeping others from knowing about your feeling of vulnerability.
-
(less true) (more true)
-
-
Question 64 of 70
64. Question
Feeling vulnerable is a weakness and not ever appropriate to show or admit because it gives the competition an edge.
-
(less true) (more true)
-
-
Question 65 of 70
65. Question
Seek out others who will offer you support, reminding you of the strengths and abilities you have, as well as offer solutions to the situation.
-
(less true) (more true)
-
-
Question 66 of 70
66. Question
Scenario 14
When you need help or support at work for either a work-related issue or interpersonal issue, you do the following.
Don’t expect others to take care of your needs, even though it would be nice. You are the one who should be caring for others – not drawing attention to yourself.
-
(less true) (more true)
-
-
Question 67 of 70
67. Question
Make sure everyone knows what you need, and see to it that they meet those needs for you so that you can maintain a sense of control.
-
(less true) (more true)
-
-
Question 68 of 70
68. Question
Don’t bother others with your needs. Stay focused on creating and envisioning the future and deal with your needs on your own.
-
(less true) (more true)
-
-
Question 69 of 70
69. Question
Watch and see if anybody recognizes that you need help or support. If they offer it, accept it, but don’t ask for it.
-
(less true) (more true)
-
-
Question 70 of 70
70. Question
Never let them see you sweat. Asking for support or having others meet your needs is a sign of weakness.
-
(less true) (more true)
-