Last Updated: July 14, 2018
Who We Are
Eponaquest, LLC (also known as Eponaquest Worldwide) is an organization that provides educational programs and training in the Eponaquest Approach to Equine Facilitated Learning.
Our website addresses are:
Contact Information:
Eponaquest, LLC
1725 W Eagle Way
Amado, AZ 85645
520-455-5908
What Personal Data We Collect and Why We Collect It
Eponaquest collects information about you to provide you with information and services you request from us, as well as to provide you with the latest information about the organization. This data may be collected in a number of ways depending on your association with the organization.
Newsletter Subscriptions
- Name & Email Address
Email Inquiries
- Name, Email Address, Phone Number & Mailing Address
Workshop Registration Forms
- Name, Email Address, Phone Number & Mailing Address
- Permission to Share Email Address with Other Registered Workshop Participants
- Information Regarding Any Special Needs (any special needs or issues, such as diet, disabilities, fear of horses, etc. that the staff should know about to better serve you)
- Information About Horse Experience
- Information About What Attracted You to the Workshop
- Information About Previous Eponaquest Workshop Experience
- Information About What Workshop You are Registering For
Apprenticeship Applications
- Date of Application
- Information Regarding Apprenticeship Program You are Applying For
- Name, Email Address, Phone Number & Mailing Address
- Education, Training and Professional Experience
- Information Regarding Eponaquest Workshop Experience
- Information Regarding Horse Experience
- Other Information Necessary to Determine if You Meet Program Requirements, Are a Fit for the Apprenticeship Program, and Are Likely to Successfully Complete the Course (see https://eponaquest.com/prerequisites-application-process/ for full details)
Apprenticeship Phone Interview
- Any Additional Information Necessary to Clarify Information Provided in the Apprenticeship Application to Allow Us to Finalize the Application Process
Website Server Logs
When you visit our website, we may track information to administer the site and analyze its usage. Examples of information we may track include:
- Your Internet protocol address
- The kind of browser or computer you use
- Number of links you click within the site
- State or country from which you accessed the site
- Date and time of your visit
- Name of your Internet service provider
- The web page you linked to our site from
- Pages you viewed on the site
- Additional information may be collected from those making purchases using our websites
Cookies
Our websites use cookies as most websites do. Cookies are used to personalize and/or enhance the user experience. They are text files placed on your computer to collect standard internet log information and visitor behavior information which is used to track a visitor’s use of websites and to compile statistical reports. Cookies cannot be used to deliver viruses or to run any programs on your machine. For more detailed information regarding cookies and how to set up your computer browser not to accept cookies if you would like to do so visit www.aboutcookies.org or www.allaboutcookies.org.
Comments and/or Contact Us Forms on Websites
When visitors leave comments on our websites or complete the Contact Us form we collect data that may include the following:
- Name
- Email Address
- Phone Number
- Mailing Address
- Comment/Question
- May also collect the visitor’s IP address and browser user agent string to help with spam detection
Some of this data is required in order to submit the comment or form (varies by submission type) and some are optional. Required information is marked with an * on each form.
Eponaquest Instructor Community Contact List
An Eponaquest Instructor Contact List is maintained by the Instructor Liaison for use within the community for internal communications amongst instructors only. This list was not created with the commitment that it would not be used for marketing purposes and is provided only to Eponaquest Instructors and Eponaquest Founder and Director Linda Kohanov. This document is not an opt-in document (Instructors are automatically added to the list upon graduation from an Eponaquest Apprenticeship Program.). It includes the following information:
- Name
- State or Country (if outside the U.S.) Where You Live
- Mailing Address
- Phone Numbers
- Email Address
- Apprenticeship Class Number
- Eponaquest Designations
The list is sent out once a year for review and updating purposes and once any necessary changes are made a final list for the year is distributed by emails. Instructors can update their information or opt-out of inclusion in the Instructor Contact List at any time by emailing ml@eponaquest.com or info@eponaquest.com.
Eponaquest Instructor & Master Herder Instructor Mailing Lists
Eponaquest maintains two instructor mailing lists (one for Eponaquest Instructors and one for Master Herder Instructors) at MailChimp to make the process of sending mass communications from the organization as simple as possible and to prevent such communications from being labeled as spam. These lists are not opt-in lists (Instructors are added to these lists once they graduate from their program.) The data collected for these mailing lists may include the following:
- Name
- Email Address
- Mailing Address
Who We Share Your Information With
Eponaquest never shares your information with other parties except when necessary. There are, however, instances when we must share aspects of your information with others to fulfill your request for services from us:
We use the services provided by MailChimp to distribute our newsletters as well as Eponaquest Instructor and Master Herder Instructor community emails. Your information is transferred to MailChimp for this purpose only based on their Privacy Policy. You can read the MailChimp privacy policy at https://mailchimp.com/legal/privacy/.
We use PayPal for online workshop payments. When you make your payments you provide PayPal with the information required to process these payments. We share invoice information with PayPal based on their requirements and their privacy policy available at https://www.paypal.com/us/webapps/mpp/ua/privacy-full. We may share your name, address, phone number, email address, business name, and information regarding what you are being invoiced for with PayPal.
We use Bank of America Merchant Services to process manual credit card payments. To process these payments we collect the following information:
- Your Name
- Name on Credit or Debit Card
- Email Address
- Mailing Address or Zip Code of Billing Address
- Credit Card Number
- Expiration Date of Card
- Security Code for Card
This information is shared with Bank of America Merchant Service based on their privacy policy https://merch.bankofamerica.com/privacy-policy/.
We will not disclose personally identifiable information we collect from you without your permission with anyone for marketing purposes.
How to Correct, Update, and Delete Information or Opt-Out of Subscriptions
If you would like to: correct, update, amend or delete any personally identifiable information we store about you or want additional information contact us at info@eponaquest.com.
If you would like to register a complaint you can do so at feedback@eponaquest.com.
You can unsubscribe from any MailChimp newsletter or email service by clicking the unsubscribe link at the bottom of any newsletter you receive or by emailing us at info@eponaquest.com with your request.
Changes to This Statement
Eponaquest has the discretion to occasionally update this statement. When we do make changes, we will also revise the “last updated” date at the top of the policy. We recommend that you periodically review this privacy statement when visiting our websites to stay informed about how we are helping to protect your personal data. Your continued use of our services constitutes your agreement to this privacy statement and any future updates.
Translations
This Privacy Policy was created in English and is intended to be reviewed in English. Translations to other languages are not available from Eponaquest, LLC.
Acknowledgment and Terms of Use
Eponaquest, LLC is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regards to information we collect from you. By accessing our websites or contacting us via email, you acknowledge and fully understand our Privacy Statement and freely consent to the information collection and use practices described herein.